Membership renewal FAQs

What is ATEC’s 20/21 membership offer?

This year, ATEC has applied a 50% discount on membership fees effectively meaning that your fees will be half what they normally are with flexible payment terms.

 

When is my membership due to be paid?

You have three options for payment.  You can pay immediately, via quarterly direct debit or in one lump sum on 1 January 2021.

 

Where is my membership renewal notice?

The renewal notice is sent via email to the key ATEC contact at your organisation. You can ask them to forward it to you if you are the one to process the renewal.  If you did not receive your renewal notice, or you cannot locate it, please firstly check your junk folder - sometimes emails from systems land in there.  Otherwise, contact the national office and we will advise you who at your organisation was sent the renewal notice and we can arrange for it to be re-sent if the records are incorrect.

 

How do I set up a direct debit arrangement? 

You need to complete the form here

 

Can I pay my fees in instalments?

Yes.  You can choose to set up a equal monthly or quarterly direct debit facility with us and your fees will be automatically deducted from your account. Please complete the online renewal form and at the end, select the "pay on invoice" option.

 

Where is my invoice?

From your renewal email which is sent to the key ATEC contact at your business, when you click through the ‘renew now online” link, it will take you to a form.  Fill in the fields and then at the bottom, select your payment option.  If you pay by credit card, once the payment is processed it will take you to a page with a button to download your invoice. If you select “pay on invoice”, it will take you to a page where you can download your invoice.

 

How do I pay later?

Please complete the online renewal form, updating your ATEC record as you go. At the end of the form, you'll see a check box where you choose your payment method. Select “pay on invoice”, it will take you to a page where you can download your invoice and/or a direct debit authority.

 

Why do I have to complete the online renewal form?

Even if you're opting to pay your membership later, it's important that you complete the online renewal form.  You won't be asked to pay now if you're opting to pay later. But the renewal form is important for many reasons: updating your details, capturing your intent to renew now OR later, understanding members' intentions and helping us to know how to communicate with you moving forward. 

 

I’m having trouble logging in. What do I do?

Your log in is your email address. If you have forgotten your password please click the “Reset password” button in the Member Login window.  You will automatically be sent an email with a link to reset your password. You can then login and update the password to your unique preferred password. If you don’t receive the email containing your reset password link please check your ‘junk’ or ‘spam’ folder in case it’s been diverted there. We are here to help you if you are still having difficulty. Please send us an email at members@atec.net.au

 

Do I have to be the main contact to renew the membership?

No. Anyone can click the link to the online renewal form to process the renewal. The key contact receives the correspondence about renewals which contains the online renewal link. You can ask them to forward to it you or contact the membership team and we will send you the link.

 

What does the renewal declaration mean?

Even though you don’t have to pay your fees straight away, you still need to agree to comply with the membership criteria and the membership code of business practice.  To do this, you need to follow the "renew online now" link and complete the mandatory fields.

 

What will ATEC be delivering in this current environment? What my return on investment?

We are very focused on delivering value to our members - particularly in this difficult time.  Our ongoing support programs, advocacy, training and leadership webinars are critical to industry's recovery. Learn more about our activities here.

 

I need more help!

Contact the membership team or your Branch manager anytime, we’d be delighted to help.