FAQs [faqs resized.jpg]

Frequently Asked Questions

ATEC Symposium 2010 Dates
Tuesday 19 April – Friday 23 April 2010
Grand Chancellor Hotel

Where are the Symposium workshops and conferences being held?
Grand Chancellor Hotel
1 Davey Street Street map location
Hobart  TAS 7000

T +61 (0) 3 6235 4535       
F +61 (0) 3 6223 8175
E sales@darwinconvention.com.au
W www.ghihotels.com

What is the format over the four days?

Tuesday 20 April 

Backpacker conference & welcome dinner, Industry partners meeting (invite only), social activities, ATEC Golf Day, Free evening for delegates.

 

Wednesday 21 April

Industry-leaders forum, National ITO/ supplier workshops session, BTAP meeting, Destination Showcase evening and Club Qantas.

 

Thursday 22 April

Plenary, various mini-concurrent sessions and breakout market-stream sessions and free delegate evening.

 

Friday 23 April 

Breakout sessions, excursions, various educational sessions and closing Plenary. Followed by the Gala Dinner and Club Qantas.

 

What are the times I can register?
Tuesday 20 April - 9.00am - 5.00pm
Wednesday 21 April - 6.00am - 5.00pm
Thursday 22 April - 7.00am - 5.00pm
Friday 23 April - 8.00am - 5.00pm

The ATEC Symposium registration desk will be located in the registration area of the Grand Chancellor Hotel, located on the ground level. Conference function locations

 

What does my registration fee include?
Please visit the Registration Information pages for costs and inclusions for each registration type

 

What is the difference between a sponsored ITO and a non-sponsored ITO?
Sponsored ITO registration
ATEC will provide the flights and accommodation for four days in Hobart along with attendance to the workshop sessions. Sponsored ITOs have the obligation to attend a pre- and post-familiarisation and must be a senior decision-maker. It is compulsory to attend the following functions to ensure you have a productive and successful event to meet your obligations:

•          National workshops – Full day attendance – 50 appointments
•          Attendance at all plenary and business sessions
•          Lunch and morning and afternoon tea Wednesday, Thursday and Friday
•          Attendance at the Destination Showcase - Official Welcome
•          Attend Friday evening ATEC Gala Dinner
•          Can attend both pre- or post- familiarisation

Non-sponsored ITO

This registration type the delegate will not be attending workshops or presentations. Delegates will pay their own flights and accommodation and attend as a conference delegate. For Non-sponsored ITO registration inlcusions click here

Please explain what a 'SHARE' WORKSHOP delegate is?
Many companies prefer to have two delegates in attendance at a workshop appointment. A 'share' workshop delegate attends appointments with a full fee-paying workshop colleague. To register as a 'share' delegate, there must already be a company colleague registered as a full-fee paying workshop delegate. Share workshop delegate is a three day package. Click here to register as a share delegate.


When will workshop preferencing commence?
Workshop preferencing will be launched on 2 March 2009 and will continue until 13 March 2009. On-line preferencing will not be accepted after 5.30pm on Friday 13 March 2009.

 

Can you tell me more about the market strands?
This is an educational one-and-a-half hour workshop/mini-conference featuring in-depth examination of a target inbound market e.g. UK visitor market. Delegates choose which market strand interests them.
 
Tell me about business breakouts during the conference
You do not need to register for these seminars. These are cutting-edge one-hour seminars on hot inbound topics. Delegates choose on the day which breakout session to attend.  Please see the conference sessions section on this website for further details.


Are registration costs claimable under the EMDG scheme?
YES - here are the facts:
Supplier registration costs and transport costs incurred in attending the 2010 ATEC Symposium qualify as claimable expenses under the EMDG scheme, provided that the supplier's attendance is for the purpose of promoting to inbound tour operators.
 
Are there coach transfers available?

YES. Delegates will be transported from their hotels to the following:

  • Wednesday workshop and return
  • Welcome function and return
  • Welcome function and return
  • Friday conference and return
  • Friday Gala Dinner and return

Full transfer details will be listed in your Symposium pocket program, which can be collected upon registration at the Grand Chancellor Hotel from Monday 19 April.


What happens if I miss my transfer?
Please contact Hobart Taxis company on one of the below numbers

 

Yellow Cab Maxi Taxi - 13 6294‎

Taxi Combined Services - 13 22 27‎


Tell me more about the activities happening on Tuesday and Wednesday 20 and 21 April
A variety of social activities will be available for bookings – refer to social activities page for further details

What is the dress code for Symposium?
For business and plenary sessions, business/smart casual attire is acceptable. Remember you are in Hobart and it will be cooler after dark, we reccommend bring a jacket with you.

More information will be available soon in regards to dress for the Wednesday showcase evening and the ATEC Gala Dinner on Friday night.

Can I bring extra guests to the social events?
YES! Extra tickets to all catered social events can be purchased. The registration form will contain details and costs. Please see the 'Registration Information' section of this website for further details.


What will I be charged if I cancel my registration?
ALL cancellations or changes to registrations MUST be submitted in writing to the ATEC Events Department via email to: events@atec.net.au. ALL event registration cancellations will incur a cancellation fee of $50 additional to the below refund policy.

 

WORKSHOP cancellations deadlines Refund amount issued
Up to 5.30pm Friday 15 January 2010 100% refund
Between Friday 16 January  - Friday 12 February 2010
50 % refund
Cancel after 5.30pm, Friday 12 February 2010 No refund will be issued

 

**Please note that these strict workshop cancellation policies are due to the computerised workshop preferencing system, where any cancellations once set-up cannot be filled by another product.

 

NON -WORKSHOP cancellation deadlines Refund Amount Issued
Up to 5.30pm on Friday 27 March 2010 100% refund
Friday 27 March -  Friday 17 April 2010 50% refund
Cancel after 5.30pm, Friday 17 April 2010 No refund will be issued

 

Please note: Any cancellations from workshop registrations after the outlined deadlines will be invoiced accordingly. Any outstanding accounts will prevent delegates from attending future workshop components at ATEC national events.

 

I need accommodation - what do I do?
ATEC hotel members in Hobart are offering Symposium delegates special, discounted accommodation rates. All details are listed in the accommodation section of this website. Simply select your preferred property and make a booking directly with the hotel. Industry rates may also be extended during your stay.

What sponsorship and promotional opportunities are available for Symposium?
There are a wide variety of sponsorship opportunities available for you to gain greater exposure for your organisation - from social-event branding opportunities to display booths, lunch promotions and much more.

Please contact Kelly Wighton on 0401 774 040 or email: Kelly.wighton@atec.net.au  for more information on the opportunities still available. Sponsorship opportunities are limited and must be finalised by COB 13th March 2010.
 

Temperature for Hobart during the month of April
Hobart area during April has an average temperature ranging between 8- 17 degrees.

 

What would you suggest I wear?
The relaxed lifestyle of the area means dress is usually informal, remembering to dress for the cooler weather. Smart-casual clothes are acceptable everywhere. Don’t forget your wet-weather gear and jackets for cooler nights.

 

Must I be an ATEC member to attend Symposium?
No, you do not need to be a member to attend the ATEC Symposium conference. However, non-members are unable to attend the workshop component.  Please find details in the costs and inclusions page on the registration section of the website.

Once I have initially registered, can I make changes?
Once the initial registration has been made you must send all additional registrations or changes to the ATEC National Office, as no changes are permitted online. Email events@atec.net.au to make additional registrations and provide credit card details.


Can I bring my partner to social functions?
Yes. Partners are welcome to come along to activities and social functions.
Please find details of prices for activities on Tuesday / Wednesday activities section on this website. Costs for social functions can be found on the cost and inclusions section of the website.


I would like more details on how to become an ATEC member - who should I contact?
To become a member of ATEC please contact the ATEC National Office on (02) 8262 5500 and speak with the National Membership Team, Natalie Young or Gary O’Riordan.

I need more information on Symposium - who should I contact?
Call the ATEC National Events Department TODAY!
Ph: (02) 8262 5500 or Fax: (02) 9268 0457 and ask for Belinda or Kelly.
Email: events@atec.net.au

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