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ATEC National Workshop Sessions

The ATEC National Workshop Sessions will be held on Wednesday 21 April 2010 in Hobart, in the Grand Chancellor Hotel. The workshops will be divided into two sessions, with 25 appointments (including 3 free appointments) offered in both the AM and PM sessions, during which product suppliers will have the opportunity to meet with ATEC inbound tour operators.

AM workshop session: 8:00am - 12:30pm

PM workshop session: 1:30pm - 6:00pm

 

Important information

• The workshop appointment sessions include up to 25 eight-minute face-to-face appointments
• 22 of the 25 appointments will be pre-scheduled, with the remaining 3 free appointments to be filled prior to the workshop day using the online requesting system.
• The final appointment schedule will be made available to workshop delegates on Wednesday 7th April, this will allow delegates to prepare for their appointments prior to the day
• Inbound operators will be seated for appointments and suppliers will rotate
• Due to the high demand for workshops, priority is given to supplier delegates on a first-come, first-paid basis
• Final appointment schedules will be made available online for delegates to print off and bring to workshop appointments five working days prior to the workshop sessions.

PLEASE ENSURE YOU PRINT OFF AND BRING YOUR SCHEDULE WITH YOU

All delegates will be able to schedule their three 'free' appointments prior to Symposium using the online preferencing system.

 

 

Key Dates

 

Preferences open	Monday 1 March
Preferences close	Friday 12 March
Appointment schedule available and online requesting opens	Monday 22 March
Online requesting closes	Thursday 1April
Final appointment schedule available	Wednesday 7 April
ATEC national workshop sessions	Wednesday 21 April

Cancellation and refund policy

 

ALL cancellations or changes to registrations MUST be submitted in writing to the ATEC Events Department via email to: events@atec.net.au. Please note that ALL event registration cancellations will incur a cancellation fee of $50 additional to the below refund policy.

 

WORKSHOP cancellations deadlines	Refund amount issued
Up to 5.30pm Friday 15 January 2010	100% refund
Between Friday 16 January  - Friday 12 February 2010	50 % refund
Cancel after 5.30pm, Friday 12 February 2010	No refund will be issued
**Please note that these strict workshop cancellation policies are due to the computerised workshop preferencing system, where any cancellations once set-up cannot be filled by another product.
NON -WORKSHOP cancellation deadlines	Refund Amount Issued
Up to 5.30pm on Friday 26 March 2010	100% refund
Friday 26 March -  Friday 16 April 2010	50% refund
Cancel after 5.30pm, Friday 16 April 2010	No refund will be issued

Please note: Any cancellations from workshop registrations after the outlined deadlines listed below will be invoiced accordingly. Any outstanding accounts will prevent delegates from attending future workshop components at ATEC national events.

 

 

Preferencing Process

The preferencing process for ATEC Symposium 2010 will involve all supplier and ITO delegates accessing their application via the Tourism Australia Trade Events website and selecting their 40 preferences. It is recommended that all delegates select as close to 40 preferences as possible to give them the best chance of achieving the maximum number of prescheduled appointments.

The details of all supplier and ITO delegates attending each session will be available to download from the preferences page within your relevant online application. After all suppliers and ITOs have selected their preferred 40 organisations, the data is processed through a specially-designed appointment scheduling system.  This program matches supplier and ITO preferences based on mutual requests, the ranking of the preferences and the availability of an appointment time for both parties to produce the best possible appointment schedule for each organisation. However, as there are only a limited number of appointment times, it is not possible for the system to include an appointment for every organisation which is requested by you and every organisation which requests to meet you.
Preferencing Process

The preferencing process for ATEC Symposium 2010 will involve all supplier and ITO delegates accessing their application via the Tourism Australia Trade Events website and selecting their 40 preferences. It is recommended that all delegates select as close to 40 preferences as possible to give them the best chance of achieving the maximum number of prescheduled appointments.

The details of all supplier and ITO delegates attending each session will be available to download from the preferences page within your relevant online application. After all suppliers and ITOs have selected their preferred 40 organisations, the data is processed through a specially-designed appointment scheduling system.  This program matches supplier and ITO preferences based on mutual requests, the ranking of the preferences and the availability of an appointment time for both parties to produce the best possible appointment schedule for each organisation. However, as there are only a limited number of appointment times, it is not possible for the system to include an appointment for every organisation which is requested by you and every organisation which requests to meet you.

 

 

Online Requesting Process

 

The online requesting process for ATEC Symposium 2010 will involve all supplier and ITO delegates accessing their application on the Tourism Australia Trade Events website to fill in their 3 free appointments. The online requesting enables all supplier and ITO primary delegates with appointment schedules to view their initial appointment schedule as well as to request further appointments for their 3 free time slots. Primary delegates will also be able to cancel a maximum of 2 prescheduled appointments. The cancellations are capped at 2 appointments per session (AM and PM). This number does not change even if re-bookings are made for cancelled sessions.

Allowing primary delegates with an appointment schedule to request and cancel appointments to maximise the number enhances the quality of appointments. It is recommended that you access your appointment schedule on a regular basis during the online requesting period to ensure all meeting requests are acted upon.

 

PREFERENCING PASSWORDS

 

As the preferencing for your workhsop schedules is created using Tourism Australia's Trade Events system, your username and password is held with Tourism Australia NOT ATEC. If you have forgotten your username or password please contact Tourism Australia's Trade events team on the below details

 

Customer Self Help System

Go to website www.selfservice.australia.com and click on the ‘Forgotten Password’ link on the left hand menu. Enter your username and a new password will be sent to the primary email address which is saved in Tourism Australia's database.

Tourism Australia Trade Events - Sydney
Darling Park Tower 2 Level 18
201 Sussex Street
Sydney NSW 2000
Email: tradeevents@tourism.australia.com
Phone: +61 2 9360 1111
Fax: +61 2 9283 3588